PRIVACY POLICY

1. About this policy

This Privacy Policy explains how STAAR Techno Equipments (“STAAR”, “we”, “our” or “us”) handles personal and business information received through www.staartechnoequipments.com, including our contact and quotation forms.

2. Information we collect

We may collect your name, company name, email address, telephone number, location, industry, equipment requirements and any message you submit. When requesting a quotation, you may also voluntarily upload specifications, drawings or supporting documents.

3. How we use information

We use submitted information to:

• respond to enquiries and provide customer support;
• assess technical requirements and prepare quotations;
• communicate about products, projects and requested services;
• improve our website, equipment solutions and business processes;
• meet applicable legal, regulatory and record-keeping obligations.

4. Cookies and technical information

Our web server may process basic technical information such as IP address, browser type, device type, requested pages and access time for security, diagnostics and performance. If analytics or optional cookies are introduced, they will be managed in accordance with applicable requirements.

5. Sharing and disclosure

We do not sell or rent personal information. We may share information with trusted service providers who support website hosting, email, business operations or project fulfilment, subject to appropriate confidentiality obligations. We may also disclose information when required by law or to protect legitimate legal rights.

6. Storage and security

We use reasonable administrative and technical measures to protect information against unauthorized access, loss, misuse or alteration. Information is retained only for as long as reasonably required for the purposes described above, contractual records, dispute resolution and legal compliance.

7. Your choices and rights

You may contact us to request access to, correction of or deletion of personal information held by us, subject to applicable law and legitimate record-retention requirements. You may also ask us to stop non-essential communications.

8. External links and updates

Our website may link to third-party websites. Their privacy practices are governed by their own policies. We may update this policy periodically; the latest version and revision date will always appear on this page.